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Return Policies
Returns:If for any reason you are not satisfied with your order, we will refund the full price by providing you with store credit towards your next purchase. This policy excludes samples, clearance, and sales items. Shipping and Handling are non-refundable. Please use the contact information shown below to request receive details on how to proceed with your return.
Incorrect Shipments:If there is a problem with your order, please contact us as soon as possible to receive authorization to return the affected item(s) back to us. Products must be un-opened and un-used, in original condition and returned within 14 days. We will email you a redemption code to use towards your next purchase on the items returned. We do not compensate shipping fees or international taxes.
Contact Information:If you have any questions, concerns, or comments about our Shipping Policies, you may contact us using the information below:
By e-mail: orders@botanicalorigins.com We reserve the right to modify these policies at any time.
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Botanical Origins LLC 341 Christian Street Oxford, CT 06478 Phone: (888) 376-6695 or (203) 702-2500 Fax: (203) 702-2501 orders@botanicalorigins.com
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